Patient Support Specialist
Job Summary
Patient Support Specialists provide administrative and clerical support within hospital units and outpatient settings. They assist with patient flow, appointment coordination, documentation, communication between clinical teams, and customer service. These roles play an essential part in supporting patient care operations and ensuring efficient, patient-centered experiences.
Required Education / Training Summary
People starting in this career usually have:
- High school diploma or GED
- No prior healthcare experience required
- Completion of a workforce training or on-the-job training program
- Strong communication and organizational skills
Explore Programs in Rhode Island
| Occupation | Program Name | Institution | Certificate Earned | Per Student Program Cost | Program Length | Time of Day | Instructional Hours / Credits | Clinical Placement / Externship | Modality | Location | Eligibility Reqs / Pre-Reqs | Notes / Description | Website | Contact Info | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Patient Support Specialist | Patient Support Specialist Training Program | Brown University Health – Workforce Development & The Community College of RI | Patient Support Specialist Certificate | $0 (State-Funded) | 8 weeks | Days | ~ 90 classroom + 54 internship hours | Yes –unpaid internship | Hybrid | Providence, RI *internship may be elsewhere | 18+, HS diploma/GED, background check, drug screen, immunizations | Free workforce training program designed to prepare participants for entry-level on-clinical roles in healthcare settings. Includes hands-on training, internship, and support toward employment. | https://www.brownhealth.org/about/careers/workforce-development/free-career-training-programs/patient-support | WFD@brownhealth.org |